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Membership Retention Champion
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-08-22
Listing for:
HELP
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
HELP is seeking a Membership Specialist to proactively engage with maintenance club members considering cancellation, address concerns, reinforce value, and help retain long-term customer relationships. The ideal candidate communicates effectively and navigates difficult conversations, identifying needs and delivering solutions.
In this role, you will collaborate with service, dispatch, and management to resolve issues, document interactions in the CRM, and strive to meet retention goals while
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