Customer Experience Leader
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-08-22
Listing for:
Formica Group North America
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Formica Group North America in Cincinnati seeks a Customer Service Supervisor to lead and motivate a high-performing team, ensuring top-tier service for our customers. You will manage daily workflow, resolve escalated issues, and align with sales objectives to support program success.
The ideal candidate has a bachelor’s degree, 2–3 years of management experience, strong communication skills, and proficiency with ERP systems (Infor LX) and MS Office.
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