Customer Service Specialist

We’re looking for a dedicated Customer Service Specialist to join our growing team!

If you’re passionate about creating exceptional customer experiences, enjoy helping others, and take pride in delivering outstanding service, we’d love to hear from you. As a Customer Service Specialist, you’ll play an important role in supporting our customers, addressing their needs, and ensuring every interaction leaves a positive impression.

With over 30 years of experience, we are a Fast 55 award-winning, industry-leading pharmaceutical distributor specializing in generic prescription medications. Headquartered in Cincinnati, OH, with offices in Niagara Falls, NY, and Fort Lauderdale, FL, we provide dedicated, one-on-one service to thousands of independent pharmacies, long-term care organizations, specialty pharmacies, and health systems across the U.S. Our culture is one that believes we are better together.

We are proud to be named to the Pharmacy 500 and the Cincinnati Business Courier's Top 100 Private Companies. We are also honored as the 2022 Free Clinic Community Partner of the year, alongside our partners cent de Paul Charitable Pharmacy.

We are seeking a proactive and customer-focused professional to support our Sales and Customer Service teams. This role is responsible for managing inbound inquiries, assisting with Customer Service needs, coordinating returns, and ensuring seamless communication across departments