Communications Assistant
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-09-27
Listing for:
Zolidco
Full Time
position Listed on 2026-09-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management -
Sales
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
About Us
Our mission is to empower brands through strategic marketing and meaningfulcustomer engagement. We pride ourselves on our values of integrity,innovation, and a results-driven mindset.
Job SummaryWe are seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating information clearly, and developing valuable professional and customer service skills in a team-oriented environment.
Responsibilities- Communicate product and service information clearly and professionally.
- Help identify customer needs and provide helpful information.
- Support promotional campaigns and customer engagement activities.
- Participate in community outreach and promotional events.
- Assist with customer follow-ups and relationship development.
- Support lead generation and customer acquisition activities.
- Help prepare and organize communication and promotional materials.
- Maintain accurate records of customer interactions and outreach activities.
- Share customer feedback and questions with appropriate team members.
- Represent the company professionally during customer interactions.
- Collaborate with team members to support daily business goals.
- Participate in ongoing training and professional development.
- High school diploma or equivalent required.
- Excellent verbal and interpersonal communication skills.
- Professional, friendly, and approachable demeanor.
- Positive attitude and eagerness to learn.
- Strong relationship-building abilities.
- Good organizational and time management skills.
- Comfortable interacting with customers and the public.
- Reliable, adaptable, and self-motivated.
- Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on communications and customer engagement experience
- Performance-based growth opportunities
- Ongoing mentorship and coaching
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