Dental Office Manager

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* JOB PURPOSE:

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* ** The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care.*
* Address:

700 Eastgate South Dr Suite 480, Cincinnati, OH 45245 ()

** GENERAL

DUTIES & RESPONSIBILITIES:

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* + Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.

+ Supervise the on-site laboratory which includes, but is not limited to, regulating quality of work, production, and maintenance/cleanliness.

+ Supervise the office team which includes, but is not limited to, scheduling/patient flow, maintenance and cleanliness of the office, verification of compliance in terms of patent charts and other legal requirements (e.g., OSHA and HIPAA mandates).

+ Responsible for dental team development, building positive relationships with the dentist and dental team members, and managing schedules to meet daily dentistry goals.

+ Motivate office team members and proactively seek ways to improve the dental practice.

+ Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.

+ Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.

+ Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing.

+ Resolve patient complaints in a professional and caring manner.

+ Other duties as assigned.

** EDUCATION RECUIRMENTS:*
* + HS Diploma degree preferred

** GENERAL KNOWLEDGE, SKILLS & ABILITIES:*
* + Strong interpersonal, leadership, management, and relationship-building skills

+ 1 to 3 years of supervisory experience

+ Superior written and verbal communication skills

+ Familiarity with dental office procedures and terminology is helpful

+ Strong computer skills and the ability to learn new programs

+ Strong marketing background

+ Competitive spirit with an entrepreneurial mindset to exceed goals

+ Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred

** Job Details*
* ** Pay Type
** Salary

** Job Category
** Practice Staff