Senior Product Designer

Position Description

We’re looking for a Senior Product Designer who brings a deep understanding of user experience design, customer discovery, and product strategy to shape the future of Cost Quest Associates' digital products. You’ll be part of a collaborative product organization that values evidence‑driven decisions, rapid iteration, and clear communication.

The ideal candidate pairs exceptional interaction and visual design skills with the ability to uncover and synthesize complex user needs. You thrive on turning ambiguity into clarity, using research, structured thinking, and creative problem‑solving to design elegant solutions for real‑world workflows.

• Collaborate cross‑functionally with Product Managers, Engineers, and Customer Experience teams to turn research insights into intuitive experiences
• Lead end‑to‑end design across the full product lifecycle, from generative discovery to production‑ready interfaces
• Conduct user research to map customer journeys, reduce friction, and uncover opportunities to improve outcomes
• Build prototypes at varying levels of fidelity to communicate ideas, test hypotheses, and gather early feedback
• Own complex problem spaces by identifying opportunities, shaping solutions, and driving work with minimal oversight
• Build and evolve our design system, creating scalable interaction patterns that ensure consistency, accessibility, and efficiency across all customer‑facing applications
• Advocate for users through evidence and empathy, influencing product direction with design thinking
• Partner with engineering to ensure high‑quality implementation and design integrity from concept through launch

• 5+ years of SaaS design experience, ideally in complex domains or enterprise workflows where usability and clarity are critical
• Strong UX fundamentals, including research, information architecture, interaction design, and usability testing
• Proven web application design experience, with expertise in native patterns, responsive layouts, and platform‑specific nuances
• Research proficiency: able to plan and execute qualitative and quantitative studies, then translate insights into actionable design direction
• Systems thinking: comfortable balancing near‑term product needs with long‑term vision, aligned to business and customer goals
• Excellent communication and facilitation skills: able to guide discussions, build consensus, and advocate for design across teams
• Tool proficiency in modern design and prototyping platforms (Figma preferred), with strong attention to detail and care for usability and aesthetics

• Occasional travel to Seattle and other locations as needed
• Must be eligible to work in the United States to meet U.S. Government clearance requirements
• Ability to pass a U.S. Public Trust background investigation; must have lived in the U.S. for the past three (3) years
• All candidates are subject to a background check and pre‑employment drug screening

• Competitive Salary and Benefits
• Job Type: Full‑time, Permanent
• Bonus Pay and Profit Sharing
• Employee Stock Ownership Plan (ESOP)
• 401(k) matching
• Health insurance
• Company paid Dental, Vision, Life, and LTD insurance
• Employee assistance program
• Flexible schedule
• Health savings account
• Vacation (15 days – increasing with years of service), Sick (6 days)
  • (Days will be adjusted first year, based on date of hire)
• 10 Paid Holidays
• Parental leave
• Professional development assistance
• Tuition reimbursement

• Monday to Friday

A hybrid schedule in Cincinnati, OH 45202 preferred.

Equal Opportunity Employer/Veterans/Disability Cost Quest is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status and will not be discriminated against on any protected basis. If you have a disability and need assistance during the application and selection process as a result, please let us know.

Arrangements can be made to provide an accommodation to assist you in applying for an open position using our online system or completing any other related paperwork, interviewing, or any portion of the employment process. Please contact Betsy Thrush at  if you need an accommodation or other assistance.

Visit our website and Linked In page to learn more about Cost Quest:
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