Learning & Development Leader

About Crossroads

Crossroads Church is a growing multi‑site, interdenominational church. Our sites are currently located in Ohio and Kentucky, with plans to expand to additional cities. We also have an online presence that serves thousands of people who aren’t located near one of our physical sites. We believe the story of Jesus’ redemption is the greatest story ever told, and that’s why we embrace creativity, adventure, authenticity, and tenacity to share this story with the world.

Our desire is to model our staff and church community after the church in Revelation, where people of all nations, tribes, and tongues are worshiping and working together. We’re not there yet, but it’s what we’re working toward with every hire and every person who walks through our doors.

As part of the Leader Academy Team, the Learning & Development Leader translates vision into execution by designing and delivering high‑quality staff learning experiences. This leader owns development initiatives from concept through launch—ensuring they are engaging, scalable, and aligned with the Leader Academy strategy. In partnership with the Leader Academy Director, the Leader Academy volunteer team, and subject matter experts across the organization, this leader develops resources and experiences that equip staff at various milestones and levels—building leadership capacity across Crossroads.

• Own execution of staff development initiatives from concept through launch
• Translate Leader Academy strategy into practical, high‑quality learning experiences
• Design and develop engaging learning experiences across formats (live sessions, cohorts, and digital learning via Auzmor)
• Partner with subject matter experts and cross‑functional teams to turn expertise into clear, compelling training
• Build and lead a volunteer support team—activating volunteers to contribute to content creation, logistics, and execution
• Collaborate with the Leader Academy volunteer leader to strengthen volunteer systems and engagement
• Ensure excellence in learning materials (slides, handouts, resources) and overall learner experience
• Coordinate logistics, supplies, and communications to support smooth delivery
• Manage and optimize our Learning Management System and learning pathways
• Measure effectiveness through feedback and data; implement improvements

• Bachelors Degree or Equivalent Experience

• 3+ years of experience in Learning & Development, instructional design, education, or a related field
• Proven ability to take projects from idea through execution with strong ownership and follow‑through
• Experience designing engaging learning experiences across live and digital formats
• Strong writing skills and ability to communicate clearly in Crossroads Voice—simple, accessible, authentic, and fun
• Ability to translate complex ideas into practical, usable training content
• Experience administering learning management systems
• Strong organizational skills and attention to detail
• Confidence working cross‑functionally and using relational influence to move work forward

• Able to walk 1+ miles.
• Able to lift 20 lbs.
• If any of the above physical requirements are a concern, please discuss them in the interview process.

• The regular work schedule is typically 9am‑5pm, Monday through Thursday at Oakley Site with the option to work remotely on Friday.
• Able to work outside of “normal” schedule for high‑impact events (i.e. Holy Week/Easter, Super Bowl, etc.)
• Participate in various all‑staff activities (staff meetings, day of solitude, staff offsite, all‑hands‑on‑deck activities, etc.)
• Occasional travel for benchmarking, conferences, or site visits.

• Mission Oriented:
  Committed to the Crossroads mission and expectations in the staff “I Promise” document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity.
• Availability:
  Expected to work outside of “normal” schedule for All Hands on Deck high‑impact events (Holy…