Learning Lead​/Sr. Instructional Designer

Learning Lead/Sr. Instructional Designer

Job Level: W2T Consultant

Job Location:

Hybrid, Onsite in Cincinnati, OH

Travel Expectations: 0%

Job Classification:
Temporary (W2T)

Join Centric Consulting - A Culture You'll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles:
Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships.

We are seeking a Learning Lead/Sr. Instructional Designer to lead the design, development, and delivery of a high-impact training program supporting the rollout and adoption of a critical enterprise pricing application. This role will play a dual function: first, creating and delivering exceptional training for a high-visibility application that is transforming how pricing projects are managed; and second, partnering closely with leadership to elevate overall learning and development capabilities across the organization.

This is more than a traditional instructional design role. The ideal candidate is an L&D expert who can quickly learn complex business and system content, translate it into engaging, high-quality learning experiences, and confidently facilitate training delivery. This person will help drive a meaningful cultural shift away from spreadsheet-based processes to a more disciplined, data-driven way of working, requiring strong change management instincts and a focus on learner adoption.

The right candidate brings a consultative mindset, strong learning strategy expertise, and the ability to recommend the best modalities for busy learners, including instructor-led training, self-paced modules, video-based learning, knowledge checks, job aids, and onboarding content.

In this role, you will:

* Lead the end-to-end design, development, and delivery of training for a high-value enterprise pricing application.

* Quickly build subject matter expertise in the application, associated business processes, and the needs of Business Development teams.

* Partner closely with business and functional leaders to assess current training needs and recommend effective learning strategies and modalities.

* Create engaging, high-quality learning solutions that support both immediate application rollout and long-term onboarding and sustainment needs.

* Deliver training sessions with professionalism, clarity, and a learner-centric approach, serving as the primary trainer in place of business leaders who are not training specialists.

* Evaluate existing training materials and recorded sessions to identify what has worked, what needs improvement, and where the learner experience can be elevated.

* Develop a blended learning approach that may include instructor-led training, e-learning modules, video vignettes, "test your knowledge" activities, job aids, and other performance support materials.

* Apply change management principles to improve adoption, reinforce new behaviors, and support the cultural shift required for successful implementation.

* Collaborate hand-in-hand with internal stakeholders to help build a more robust, scalable training capability for the broader organization.

* Design content that is reusable, maintainable, and easy to refresh as the pricing application expands and evolves over time.

* Ensure training materials are practical, visually polished, and aligned to a high standard of quality and learner engagement.

* Gather feedback from learners and stakeholders to continuously improve training effectiveness and relevance.

Preferred Qualifications

* Experience supporting rollouts of internally built or highly customized enterprise applications.

* Background in change management, user adoption, or organizational readiness.

* Experience building scalable L&D capabilities, frameworks, or operating models within an organization.

* Familiarity with onboarding program design and creating training content that can be sustained over time.

* Experience reviewing and improving existing training programs that were originally delivered by business stakeholders or subject matter experts.

* Ability to bring a strategic point of view on what "excellent" training should look like while balancing practicality, budget, and speed to execution.

Who You Are:

* 15+ years of experience in instructional design, learning experience design, training development, and/or training delivery.

* Proven ability to design and deliver learning solutions for complex systems, enterprise applications, or business process transformations.

* Strong expertise in adult learning principles, instructional design methodologies, and blended learning strategies.

* Demonstrated experience creating learning content across multiple modalities, including instructor-led training, e-learning, videos, job aids, and microlearning.

* Experience facilitating training for business users and stakeholder…