Member Services ; Student Associate - Campus Recreation Center

Position: Member Services Staff (Student Associate) - Campus Recreation Center
You are invited to apply to be considered for one of multiple vacancies of the same position.

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.

The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more  .

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Primary Duties

The Member Services Staff is responsible for granting access to the facility, processing and scheduling services and payments, selling memberships, and issuing equipment rentals. Staff members must provide members, prospective members, and guests with accurate information about University of Cincinnati Campus Recreation.

• Granting access to Campus Recreation facilities (Campus Recreation Center and Fitness Center at CARE/Crawley)
• Selling memberships, day passes, programs, packages, and Pro Shop items
• Answer questions from members regarding facility, memberships, and programs at the member Services desk and over the phone
• Process payments for memberships, day passes, programs, packages, and Pro Shop items
• Enroll participants in programs
• Issue equipment rentals (dip belts, basketballs, towels, etc.)
• Enforce Campus Recreation policies
• Other duties as assigned

Minimum Requirements

• High School Diploma or GED
• Enrolled at a post-secondary institution or a secondary school.
• Enrolled at least part-time (one or more credit hours if at a post-secondary institution), except for summer term, or will be a registered student during the next academic term.
• “Enrollment” shall include:
  • The period between two successive terms for which the student is enrolled.
  • The one “off” term in each academic year in which the student is not enrolled. Student employee status may be retained for one additional term following either graduation or withdrawal from enrollment.
• Must be at least 16 years of age.

Additional Information

• Campus Recreation provides additional development opportunities for staff beyond job duties including the possibility to attend varying conferences at state, regional, and national levels as well as inner-departmental committee opportunities through our student-led organization, Recreational Development & Leadership (RDL).
• This position may require early mornings, late nights, and holidays.
• This position requires a minimum of 6 hours and allows for a maximum of 24 hours (non-international employees) and 20 hours (international employees) per week.
• Skills acquired include teamwork, problem-solving, customer service, communication, and data processing/entry.

Physical Requirements/Work Environment

• Standing – often
• Talking – often
• Walking – often
• Bending – often
• Pulling, pushing – often

Compensation and Benefits

• Pay rate - $11.40/hour
• 20% discount of programs and services (excluding Pro Shop)

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process.  for a list of acceptable documents.

As a UC student employee of an Ohio public institution, you will not contribute to the federal Social Security system, other than contributions to Medicare.

To learn more about student employment at The University of Cincinnati, please  .

To learn more about why UC is a great place to work, please visit our Careers Page .

Important :

To apply for a student position, you must create a profile and submit a complete job application through the UC applicant portal . We are unable to consider “easy apply” applications submitted via other websites, including Handshake. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs .

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

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