Specialist, Museum Engagement; PT, Temp

Specialist, Museum Engagement (Temporary/PT)

Cincinnati Museum Center may be the place for you! Here at Cincinnati Museum Center, we have a talented team of Museum Engagement staff who are the front-facing team across the gallery spaces in The Children's Museum, Cincinnati History Museum, Museum of Natural History & Science, and Featured Exhibitions. The Museum Engagement Specialists work with guests of all ages, especially those in early childhood (ages 0-8) to help them and their families learn and explore together.

They ensure guests have an enriching, educational and safe experience through engaging with guests, interpreting exhibits and objects, and facilitating learning through play.

We welcome candidates with a wide range of experience and backgrounds. While prior knowledge in local history, natural history, science or early education is a plus, we are looking for someone who is eager to learn about a variety of topics. We are looking for individuals who demonstrate:

• A passion for culture, natural history, and science.
• Proven experience engaging diverse audiences, including children, youth, and families.
• Facilitation of discovery and play with families and guests in all museum spaces.
• Strong customer service skills, with the ability to foster inclusivity and positive experiences for visitors of all ages, abilities, and backgrounds.

We encourage you to apply if you are committed to making education engaging and accessible and eager to inspire others with the wonders of our world.

Responsibilities/Duties:

• Fulfill floor operations duties, including gallery interpretation and programming, coverage across all gallery spaces, ticket taking duties and opening/closing responsibilities.
• Represent Cincinnati Museum Center by welcoming and engaging guests through effectively sharing credible information. Ensure that guests have a safe and memorable visit.
• Work collaboratively with other Cincinnati Museum Center team members, adult and youth volunteers, and interns to create a cohesive and comprehensive visitor experience for Cincinnati Museum Center guests.
• Assist with training for new staff and volunteers through being shadowed while on the museum floor and when delivering programs
• 5-15% of time:
  Fulfill cross-training duties including greeting guests and welcoming them to the building and taking tickets at museum or exhibit entrances.
• Other duties as assigned.

Education and Experience:

• High school diploma or equivalent is required.
• Training or experience in Early Childhood or Elementary Education (ages 0 – 11) or related field preferred.
• Previous experience in presenting programs, teaching, performing or customer service is a plus.

Knowledge, Skills, and Abilities:

• Passion for working with guests, especially young children
• Self-motivated and proactive; curious and able to learn new information quickly.
• Ability to remain calm and react in a balanced manner in times of stress.
• Ability to speak and interact with large and small groups of people from a variety of racial, cultural, ethnic, gender, and generational backgrounds with sensitivity and active listening.
• Demonstrated ability to take initiative, work independently and collaboratively, and adapt to changing needs in a fast-paced museum environment.
• Ability to understand and address sensitive topics with a sense of compassion and inquisitiveness and feel comfortable answering questions about all aspects of Cincinnati Museum Center exhibits and galleries.
• Ability to handle difficult guest interactions.

Please be aware of the following scheduling requirements:

• The successful candidate must have a flexible schedule, including:
• Weekends
• Select evenings
• Peak periods
• A minimum commitment of four (4) days per week is required, which must include at least one weekend day.
• Peak periods of activity include:
• Thanksgiving and Holiday Seasons
• Spring Break
• Applicants should be prepared to accommodate these scheduling needs to ensure optimal guest experiences during our busiest times.

Additional Requirements &

Working Conditions:

• Must have reliable transportation.
• Some days will be fast-paced and may be mentally and physically demanding.
• Must be able to stand or walk for long periods.
• Majority…