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IT Technician

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Jedson Inc.
Full Time position
Listed on 2026-02-22
Job specializations:
  • Engineering
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Who We Are

Who We Are Jedson Engineering is an Engineering Consultancy headquartered in Cincinnati, OH. We provide full-service engineering, procurement and construction management services to industrial process manufacturers that operate in pulp & paper, chemical, consumer products, power, heavy industrial, and food & beverage markets. We are in a significant growth mode and it’s an exciting time to be joining our business!

What You’ll Be Doing

Jedson is looking to expand our IT team, and is looking for a skilled IT professional in our Cincinnati, OH office. This role will involve everything IT, and will include help desk support, cybersecurity, new hire equipment setup, and more.

Key Responsibilities
  • Perform hardware diagnostics, upgrades, and repairs on laptops and desktop computers
  • Troubleshoot operating systems on employee devices to determine root cause of technology issues
  • Replace components such as hard drives, motherboards, RAM, keyboards, screens, etc.
  • Perform imaging, configuration, and deployment of systems
  • Maintain documentation for each job completed (including photos, serial numbers, and logs)
  • Communicate effectively with key stakeholders
Your Ideal Background

Required Skills &

Qualifications:

  • Thorough knowledge of the Windows Operating System, ideally with 1-2 years of experience with troubleshooting and performing a clean OS rebuild.
  • Proven experience in laptop and desktop repair (minimum 1–2 years preferred).
  • Familiarity with windows settings, system recovery, and virus removal.
  • Excellent communication, time management, and organizational skills
  • Experience with new laptop deployment and getting new hires set up in our system is a plus.
  • Ability to lift up to 50 lbs
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