Ticket Sales Internship

This position is responsible for working Cyclones home games and assisting in sales related task throughout office hours at the sole discretion of Ticket Sales team.

Objective/Goals:
The intern will obtain various skills while working closely with the ticket department through hands-on experience assisting with the ticket sales needs of a professional sports team.

Responsibilities:

• Maintain season ticket and individual game ticket records

• Learn Archtics ticketing system to assist with customer transactions and report generation

• Assist with season ticket holder events and initiatives

• Make outbound & service inbound sales calls

• Sell family four packs, voucher packs, & group tickets

• Working a majority of 36 home games

• Working non-game day events such as our 5K, season ticket member events, etc.

• Provide excellent customer service to the Cyclones fan base and public

Perform other duties as assigned

What you will learn:

• The ability to work in an office environment and home games.

• The steps of the sales cycle

• How to use sales software programs such as Archtics and CRM

• How to assist with lead generation, prospecting, calling members/leaders of groups associated with theme nights, order entry and ticket delivery

• How to interact with customers on game nights, including assisting with in-game recognition/receptions and pre and post-game fan experiences

• How to promote the Cincinnati Cyclones at various events

Time:

• This is a 32 week long internship that will last from October 2026 - May 2027

• 20+ hours per week.

• All Cincinnati Cyclones home games

Compensation:

• This is a paid internship.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

Are you available to work ALL Cyclones home games?

Do you have Archtics and TM Host experience?

What has been the most memorable sporting event you have attended?