Civic Space Site Supervisor

Organizational Overview

The Cincinnati Center City Development Corporation (3

CDC) is a tax‑exempt nonprofit focused on revitalizing Cincinnati’s urban core, particularly the Central Business District and Over-the-Rhine. Partnering with the City of Cincinnati and the corporate community, 3

CDC works to create a vibrant downtown through development, programming, and district management, supported by a team of roughly 185 full‑time and 150 part‑time staff.

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  CDC has contributed to more than $2B in development across Downtown and OTR, including civic spaces, mixed‑income housing, and mixed‑use projects.
• The organization manages nearly 700K square feet of commercial space, ~200 apartment units, and 5,900+ parking spaces, generating $51M+ annually.
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  CDC oversees seven civic spaces, hosting nearly 1,600 free events each year.
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  CDC also manages the Downtown Cincinnati and OTR South Special Improvement Districts, providing clean and safe services, outreach, beautification, and marketing.

At 3

CDC, you’ll have the opportunity to work in a collaborative, fast‑paced environment where your contributions make a tangible impact on the community. This role offers meaningful industry experience, opportunities for professional growth, and the chance to be part of a team dedicated to strengthening and energizing Cincinnati’s urban core.

The Civic Space Site Supervisor works on behalf of management to oversee day‑to‑day operations held at Fountain Square, Washington Park, Elm Street, Memorial Hall, Ziegler Park, Imagination Alley, Court Street and other potential Civic Spaces. The seven Civic Spaces are managed to the highest standards in all aspects of physical maintenance, safety, and customer service. In a typical year 3

CDC produces approximately 800 events and hosts/facilitates an average of 250 third‑party events, all of which attract millions of people to our locations. Beverage sales play a large role in our event programming and provide a substantial amount of revenue to subsidize the civic spaces. The Civic Space Site Supervisor will be directly responsible for the overall day‑to‑day site management at 3

CDC managed Civic Spaces, Over the Rhine District, and Central Business District. Working with the Operations Management and Event Management Teams, the Civic Space Site Supervisor will oversee all events held at the specific site, making sure the delivery is held to the 3

CDC standard. This position is responsible for the overall day‑to‑day event and site management; including but not limited to managing staff levels in accordance with the needs of the space, developing and facilitating daily event setups, creating and managing event planning documents, ensuring events are properly executed, and developing the overall team to be flexible and manage events of various sizes.

This position works primarily second shift.

• Take ownership of the Civic Spaces; this is not only event‑based, but includes cleanliness, operations, parking, bar sales, facility management, etc. This also means that you are the primary contact for all onsite functions, which may require being available outside of regularly scheduled hours.
• Manage the Civic Spaces by focusing on exceeding patrons’ expectations for customer service, quality, safety, and cleanliness.
• Working and coordinating with your Event Management colleagues on understanding the needs for the 3
  
  CDC‑produced events, partner events, and the third‑party programming. This includes working with Manager(s) to prepare event and onsite operations paperwork.
• Oversee site setup, operation, teardown, and/or post event cleanup to ensure quick and efficient turns between events. This includes supporting the team across all civic spaces and including the ice rink season, when event schedule allows.
• Conduct pre‑shift meetings each workday to ensure onsite staff, contractors and volunteers know the goals and key points of each event. Evaluates daily needs and adjust the standard plan to meet the needs of each site.
• Provide management and on‑the‑job coaching of the civic space team (operations, event, and bar staff) and report accurate feedback to…