Wellness Coordinator; Receptionist-OH

Job Details

Job Location:

7625 Beechmont Ave Suite 5 - Cincinnati, OH 45255

Salary Range: $16.00 - $20.00 Hourly

• Competitive Pay
• Potential for multi-clinic work
• Bonus Potential
• Part Time to Full Time between multiple clinics available, please see website for opportunities

Your role at The Joint Chiropractic will consist of becoming a part of a team changing the face of chiropractic. You will be a trusted advisor and leader in your office and community, helping us further our mission to make routine chiropractic care more affordable and accessible in every community we serve. You will work in a high‑volume practice where all exams are done efficiently and effectively, allowing you to serve more safely.

This position is designed for seasoned and new doctors alike, creating an environment where learning is constant and you have the support necessary to focus on what is important: serving every person who walks in with the desire to be on a path to wellness.

• Work with a team of doctors and professionals in a modern, wellness‑based chiropractic clinic where positivity and relationship building are essential.
• Excellent multitasker; perform clinic administrative processes, patient support and education, and transaction completion using point of sale software.
• Maintain patient relationships, support doctor protocols, and resolve patient and visitor complaints directly or by channeling them to appropriate personnel.
• Strong ability to persuade; sell memberships and packages.
• Educate patients on wellness offerings and services.
• Manage clinic phone calls and walk‑ins.
• Greet patients and assist them in completing required paperwork.
• Maintain cleanliness of the clinic and organization of workspace.
• Ensure all member accounts are current and accurate.
• Complete transactions using point of sale software.

• Cherubic demeanor.
• Able to work weekends and evenings as required.
• Dedication to high‑quality service.
• Maintain a professional appearance and appropriate attire.
• Enthusiastic approach to customer service.
• Confident in presenting and selling service offerings.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• High school diploma or equivalent.
• Ability to use office equipment: computer, scanner, phone system.
• Proficient with Microsoft Office.

The duties and requirements of this position may change from time to time. The Company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all‑inclusive.