Commercial Credit Specialist Supervisor

General Electric Credit Union is a not‑for‑profit, member‑owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee‑friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.

The Commercial Credit Supervisor oversees and contributes to efforts that support the end‑to‑end commercial credit process including initial deal coordination, review and confirmation of appropriate financial statements, order and review of pre‑close due diligence, and engagement of the loan processing team while supporting efforts for reporting, monitoring loans and outreach to members to gather information where appropriate.

• Provide immediate supervision to direct team including evaluating performance, providing feedback, managing schedules and workloads, and upholding standards for team metrics
• Provide direction and delegate to team on daily items, leveraging experience and education
• Manage workflows and assignments to the Credit Specialists and Loan Processors
• Assist team with questions regarding job assignments and provide coaching
• Coaching and development of team members to enhance skills and capabilities
• Understand and adhere to the end‑to‑end workflow process established and adjust or make recommendations as necessary to improve efficiency
• Routinely participates in educational events to stay abreast of regulatory updates, member compliance topics and best practices and ensure necessary updates are given to team
• Reviewing and verifying loan application documents for accuracy and completeness, ensuring compliance with internal policies and regulatory requirements, and coordinating with applicants to obtain necessary information and documentation.
• Ensure timely and consistent execution of the commercial credit processes
• Initial deal coordination including confirmation that the appropriate financials statements have been submitted
• Order and review of pre‑close due diligence
• Process full coordination of all member related documentation including setup, scheduling, collection, monitoring and other financial documentation needs
• Supports SBA 1052 reporting
• As directed, provides accurate and timely completion of Board Reports.
• Collection and monitoring of Borrowing Base Reports, submit limit restrictions to Business Loan Operations
• Manage Meridian Link loan process, reviewing all new applications, notifying credit analysts of new applications ready to be decisioned, communicating requests for additional documentation with applicants and communicating loan decisions with applicants
• Assist in the management of maturing loans/renewals by sending notices to members via email and regular mail, review maturing loan pipeline and participate in pipeline review meetings
• Monitor the commercial lending email box and follow‑up on appropriate response as needed
• Provide accurate insurance tracking
• Contact borrowers to obtain necessary pre‑closing business loan documentation
• Coordinate pre‑closing activities and documents in accordance with federal and state compliance requirements including, but not limited to:
  Order appraisals, title documentation, flood documentation, conduct background search on the business and order loan documentation with an approved attorney or prepare in‑house
• Assemble and review the final loan package
• Schedule loan closings, coordinating with Commercial Loan Officer, closing attorney, and borrower
• Assist Commercial Loan Officers in obtaining post‑closing documentation needed to address loan exceptions
• Onboard and fund business loans upon closing
• Prepare denied and withdrawn loan applications, drafting adverse action letters and forwarding for approval before sending them to the applicant
• Assist members with inquiries regarding their business loan application
• Work closely with all 3 rd party vendors to ensure that their Due Diligence is obtained within a timely manner and approved by GECU
• Conduct quality control audit on business loans post‑closing

• High school diploma or GED required;…