Loan Servicing Specialist

Role: Loan Servicing Specialist

Location: Cincinnati, OH/Onsite (4270 Ivy Pointe Blvd Cincinnati, Ohio 45245)

Employment Type: Fulltime

• Review of 1098/1099 documents
• Ensure rate adjustment was correctly calculated, and the required notices sent within the regulatory requirements
• Audit Bankruptcy documentation to confirm loans in a bankruptcy stage are properly handled
• Understanding job requirements and consistent delivery to set targets
• Review of documents to confirm that loan payments are processed correctly and applied to the loan appropriately as per Note and applicable regulations
• Documents review to confirm the proper filing of claims to mortgage insurance providers
• Audit documentation to confirm proper processes are followed for the collection of missed payments, solicitations of assistance options, and the mailing of required notices, and pull a soft credit report
• Confirms escrow account functions are being performed properly
• Review of documents to confirm loans impacted by a FEMA declared disaster event are being serviced correctly and applicable assistance is being provided
• Audit documentation to confirm the foreclosure process, from initiation through final settlement is completed in a timely manner and in accordance with applicable policies, regulations, federal, state, and local laws
• Review of documents to confirm loans are being serviced correctly for both monitored and unmonitored hazard claims
• Review of loans with Lender Placed Insurance (LPI) that were sent appropriate notices before the LPI was applied to the loan and the LPI was removed when required
• Audit documentation to confirm loans have been carefully reviewed for assistance options, all eligible programs have been offered, the finalization of a permanent assistance option is completed, and the loan is removed from the Loss Mitigation Workstation in a timely manner when appropriate
• Review of documents to confirm the payoff provided was accurate and the lien release process was completed properly
• Audit loans to confirm whether loan-servicing records are properly transferred (i.e., loan data, amounts, documents, and established policies are followed)

• Minimum 24-36 months of US mortgage servicing experience
• Knowledge of the mortgage servicing process, documentation and loan terminology