Senior Benefits Analyst

Overview

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This position is responsible to administer select benefit and time-away programs in compliance with federal and state regulation as well as established Bank policies. Assists in researching, analyzing, and evaluating existing benefits and time-away policies and prevailing practices among similar organizations to recommend changes to existing plans and/or develop new plans which may establish more competitive benefit or time-away programs in assigned areas.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for colleagues, and ensures that actions and behaviors drive a positive employee experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

• Manage the Bank’s Worker’s Compensation program and policies across all states in which the Bank has a presence, including a self‑insured Ohio employer worker’s compensation program.
• Assist in managing the Bank’s Leave and Time‑Away programs including but not limited to STD, LTD, FMLA, Paid Parental Leave, etc.
• Assist with the design and evaluation of benefit and time‑away programs and insurance policies to ensure they are current regarding processes, procedures, and industry trends. Ensure that applicable programs and policies are in compliance with respective legal & regulatory requirements.
• Participate in contract and policy review and renewal process es for applicable programs and insurance contracts/policies.
• Analyze worker’s compensation claims experience and utilization patterns for cost control and risk‑assessment factors.
• Work with worker’s compensation carrier to perform annual retrospective audits.
• Participate in RFP process to including development of specifications, summaries, experience data, reporting and analysis of responses.
• Manage implementation process for new vendors, carriers, and programs including review of policies, contracts, and plan documents (SPD's, Certificates of Coverage, etc.).
• Work with HRIT and HR Operations to set up and ensure applicable benefit plans are administered appropriately.
• Work with legal counsel (internal and external) as needed regarding the disposition of workers’ compensation claims.
• Complete the necessary regulatory filings for worker’s compensation programs including the filings associated with the administration of an Ohio self‑insured worker’s compensation program.
• Review and coordinate the delivery of employee communications. Ensure communications are consistent with applicable plan documents and policies.
• Liaison with outsourced vendors & insurance carriers for several benefit functions including claims review & analysis, auditing and vendor billing.
• Manage vendor financial billing process to ensure accuracy and timely payment.
• Resolve non‑routine problems and evaluate and assess new approaches to current processes and issues.
• Work with insurance carriers and internal partners to perform requested worker’s compensation environment/site assessments of Bank locations.
• Assist with the administration and conversion to the Bank’s plans and policies when companies are acquired through mergers or acquisitions. Assist with the termination of the acquired company’s plans and policies.
• Responsible for third party vendor management to ensure quality service and accurate administration of plans regarding performance guarantees and operational service levels per contractual agreements.
• Manage third party administrators (TPAs) regarding resolution of escalated issues including appeals, plan design, benefits, data interface files, reporting and billing.

• Bachelor's degree in Human Resources, Finance or related field preferred.
• 5‑10 years of related experience.
• Minimum of 2 years direct experience…