Student Accounts Specialist, Bursar Operations, Hybrid

Job Overview

Serve in a cross‑functional capacity for Bursar Operations and Bursar Loans & Collections.

This role requires weekly on‑site commitment.

• Monitor, review and examine documents that involve complex transactions for accuracy and prepare any necessary corrections.
• Audit ledgers for accuracy and prepare any necessary corrections.
• Reconcile ledger controls on a regular basis with a detailed analysis of discrepancies.
• Perform internal auditing of financial records.
• Recommend accounting and control systems.
• Evaluate and process payments, such as tuition, scholarships and third‑party contract payments.
• Field internal customer service inquiries from university departments to resolve payment issues.
• Address vendor inquiries and work with the vendor to resolve them.
• Gather data for reporting related to key performance indicators.
• Develop program objectives and monitor quantitative and qualitative data on progress toward objectives.
• Analyze, investigate, and respond to requests for loan and tuition account balance information.
• Act as a liaison to collection agencies, bankruptcy courts, federal agencies, and university departments.
• May provide direct and/or indirect supervision to exempt and non‑exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
• Perform related duties based on departmental need. This description may be updated at any time.

Associate's Degree.

Four (4) years of relevant work experience and/or other specialized training can be used in lieu of the education requirement.

Two (2) years of related experience.

Office environment; no specific unusual physical or environmental demands.

Salary up to $46,500 annually, dependent on candidate experience.

• Comprehensive Tuition Remission for you and eligible dependents.
• Robust Retirement Plans: choice between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP) with UC contributing 14–18% of salary.
• Work‑Life Balance: generous time‑off policy including vacation, sick time, 11 paid holidays, additional end‑of‑year paid time off (Winter Season Days), and 6 weeks of paid parental leave for new parents.
• Competitive salary based on experience.
• Comprehensive health coverage (medical, dental, vision, prescription).
• Flexible spending accounts & wellness programs.
• Professional development & mentorship opportunities.

UC is an E‑Verify employer.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.