Cash Processing Analyst

Job Purpose

This position is responsible for oversight of the daily corporate cash management activities, as well as assisting the Cash Applications department with posting of customer payments. The position will split their time between assisting the Treasury and Cash Applications departments with all corporate cash activities.

• Treasury:
  • Perform daily reconciliation of bank accounts to ensure that there is no fraudulent activity
  • Coordinate with other departments in the organization to ensure wires and ACHs are transmitted accurately and on time
  • Gather and maintain treasury department files and documentation, for both cash procedures and bank account information
  • Prepare Treasury reports as requested by management including daily tracking of cash flow
  • Responsible for reviewing account analyses and bank statements to ensure the Company is minimizing its bank fees and for discontinuing unused services
  • Assist Accounting in Monthly Close process
• Cash Applications:
  • Cash application and adjustment processing - Post unapplied payments from various payment channels to customer accounts based on review of supporting documentation and account research
  • Analyze and handle payment exceptions (e.g. returned payments, customer deposits, credit card disputes, write-off recoveries)
  • Make customer calls to request additional information to properly apply for payments
  • Analyze and process requests/inquiries from Customer Contact Centers related but not limited to, customer refunds, balance transfers, payment investigations, auto bill pay
  • Maintain the Auto Bill Pay (ABP) process:
    Sign up/remove customers for ABP based on a customer request or a completed account disconnect order
  • Prepare customer letters to request additional/updated information, notify of returned payments and/or removal from ABP Record returned payments and handle ACH change notices
  • Handle reconciliations, external data feeds with internal financial information and manual postings of payments to applicable depository bank accounts
• Other duties as assigned

• Four years of College resulting in a Bachelor's Degree or equivalent experience

• 2 to 3 years in related field (Finance, Accounting or Treasury)

• Reasonable understanding of the banking system, including cash flows through the banking system
• Ability to make decisions, often with short deadlines, in a prudent manner
• High personal integrity to transact business in a duly diligent manner
• Solid knowledge of accounting concepts, allowing good accounting interaction
• Ability to communicate throughout the organization in written and verbal form
• Knowledge of Excel
• Detail oriented and good organizational skills

• No Supervisory Responsibilities