Assistant Branch Manager - Western Hills

The Assistant Branch Manager is responsible for assisting with branch operations and branch compliance. The Assistant Branch Manager will ensure established policies and procedures are followed and will train, direct, and assist in supervising branch staff. They will act as the Branch Manager when necessary. This leadership position requires the ability to deal effectively with members and co-workers in person, by telephone, and in writing along with the ability to work in a fast paced environment and collaborate with other branches and departments.

We’re a credit union - which means we’re a little different from your typical financial institution, in the best way. Our members are also our owners, and that changes everything about how we operate. There are no shareholders demanding higher fees or bigger margins. Every dollar we make goes back into better rates, better services, and a better experience for the people who trust us with their financial lives.

Our team members say it best: this is a place where your work genuinely matters. You’ll work alongside people who care about doing things right, who support each other, and who take pride in serving the Cincinnati community with integrity.

• C
  - Collaboration We succeed together. This role sits at the intersection of lending, servicing, and member protection - and great teamwork is what makes it work.
• R
  - Respectful Every member, every colleague, every interaction deserves care and professionalism. We treat people the way we’d want to be treated.
• E
  - Exceeding Expectations Good enough isn’t in our vocabulary. We hold ourselves to a higher standard - especially when it comes to accuracy and service.
• D
  - Driven We’re motivated by purpose. Our team takes initiative, follows through, and takes pride in doing the work right.
• I
  - Inclusive We celebrate different backgrounds, perspectives, and experiences. Everyone belongs here.
• T
  - Trustworthy Our members trust us with their financial lives. We earn that trust every day through integrity, transparency, and consistency.

We’d love to meet you.