Credit Solutions Director - Environmental Services

Credit Solutions Director – Environmental Services

General Function

The incumbent serves as the strategic director of the underwriting and monitoring function for loans within the Commercial Bank. Responsibilities include leading and managing the commercial credit portfolio within the assigned credit segment, overseeing the underwriting and proactive monitoring of credit portfolios originated by supported coverage teams, ensuring policies and procedures are followed and documented, managing personnel resources, and developing talent to foster a strong risk culture.

The role is highly accountable for early risk recognition in existing portfolios and identification of risks in new and expanded client relationships. It also involves influencing outcomes on escalated requests, maintaining close dialogue with Credit Risk partners, and ensuring remediation/action plans are executed.

• Direct supervisory responsibilities to the various Credit Leads and teams reporting into the role.
• Strategic oversight of the commercial credit underwriting and monitoring functions within the respective exposure channel.
• Monitor divisional adherence to Credit Excellence statistics.
• Proactively identify and advocate for process improvements and innovate solutions to drive organizational growth and efficiency.
• Foster a culture of continuous improvement by encouraging innovative thinking within the team, facilitating feedback discussions, and implementing best practices.
• Provide timely, candid, and constructive feedback to various Credit Leads and LOB counterparts.
• Work with teams to drive faster risk decision‑making with more complete underwriting work product.
• Develop team members to full potential via challenging opportunities and available training and coaching.
• Recognize teamwork and potential solutions.
• Manage resources to deliver a best‑in‑class client experience.
• Provide input on escalated transactions to remove roadblocks expeditiously.
• Engage with Credit Risk and Credit Risk Review regularly for continuous feedback.
• Drive streamlined solutions to underwriting credit risk within risk tolerance.
• Challenge the status quo to secure the best solution.
• Properly staff positions within areas of responsibility.
• Provide input on Credit Risk training.
• Coordinate with reporting and analytics teams to ensure comprehensive and accurate risk reporting and escalation.

Provide employees timely, candid, and constructive performance feedback, develop employees to their fullest potential, and offer challenging opportunities that enhance career growth. Build an appropriate talent pool to ensure adequate bench strength and succession planning, and recognize and reward achievements.

• Bachelor’s degree required; graduate degree preferred.
• 15+ years related experience in credit required.
• 10+ years leadership experience preferred.
• Excellent interpersonal, written, and verbal communication skills required.
• Strong credit underwriting and analytical skills necessary.
• Strong organizational skills.
• Proven leadership and negotiation skills required.

• Normal office environment with minimal exposure to dust, noise, temperature variations, etc.
• Extended viewing of a CRT screen.
• Travel required.

Total Base Pay Range: $ - $ USD Annual. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance. Benefits programs support employees and families, encompassing physical, financial, emotional, and social well‑being. Further details are available on the company careers website.

Detroit, Michigan 48226

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.