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Bilingual Dispute Resolution Specialist; English​/Spanish

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Fifth Third Bank, N.A.
Full Time position
Listed on 2026-07-13
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Language/Bilingual
    Bilingual, Banking & Finance
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Dispute Resolution Specialist (English/Spanish)

Fifth Third Bank, National Association in Cincinnati, OH seeks a Bilingual Dispute Intake Analyst fluent in English and Spanish who can file disputes accurately and research transaction data to support risk-managed decisions. You will handle inbound calls, de-escalate issues, ensure regulatory compliance (UCC, Reg E/Z) and document all customer interactions in bank systems.

Required:

1–3 years in disputes or banking, associate degree or equivalent, strong analytical, communication and

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