Loan Support Analyst Sr - Specialty; Commercial EF Tax

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Support Analyst Sr - Specialty, within PNCEF’s Tax organization, you will be based in Cincinnati, OH.

Job : R228639

Core hours for this role are Monday – Friday, 8:00 am EST – 4:30 pm EST. The Loan Support Analyst Sr is responsible for providing operational support for equipment finance property tax and lease administration activities, ensuring the accurate processing of tax‑related transactions, customer refunds, and critical mail operations. This role serves as a key liaison between internal business partners, tax authorities, and cash management teams, while maintaining compliance with property tax regulations and company policies.

The position requires strong attention to detail, analytical skills, and the ability to manage multiple processes in a fast‑paced environment.

Key responsibilities include opening, sorting and distributing incoming mail, ensuring timely delivery of all Equipment Finance‑related correspondence and routing mail to appropriate business units. The Loan Support Analyst Sr processes property tax information by entering and maintaining records within PTMS (Property Tax Management System) and Lease Wave, including manual data entry when automated interfaces cannot be utilized. The role regularly exports and imports data between PTMS and Lease Wave and performs data validation to ensure accuracy and completeness.

A significant portion of the position involves working in Microsoft Excel, utilizing functions such as filters, VLOOKUPs, XLOOKUPs, and other analytical tools to reconcile data, research discrepancies, and support reporting needs.

Additional responsibilities include managing tax refund processes received from taxing jurisdictions, researching refund eligibility, creating refund transactions within Lease Wave, clearing refund‑related general ledger entries, coordinating with internal cash management teams to facilitate customer reimbursements, and ensuring accurate tracking and documentation of all refund activity. The incumbent will also support compliance with applicable property tax regulations, company policies, and audit requirements while maintaining accurate records and responding to internal and external inquiries.

This role requires an on‑site presence at the Cincinnati office at least three days per week to oversee essential mail processing, distribution, and delivery functions for equipment finance. A successful candidate will demonstrate strong organizational skills, attention to detail, problem‑solving abilities, and a customer‑focused mindset. Candidates should possess experience working with financial systems, transaction processing, and Microsoft Excel. Knowledge of equipment finance, property tax administration, lease servicing, and/or related financial operations is preferred.

We seek motivated, driven and creative individuals that enjoy working as part of a team in a high‑energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending & Leasing Operations organization.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Applies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated…