Sales Quality Associate

About the role

This position supports TQL’s operations by completing, reporting on and improving TQL’s professionalism, accounting and load management audits. This position reviews employee communications and system interactions to ensure they comply with all applicable TQL policies and procedures. If you are an individual that places workplace integrity above all else, our Sales Quality team is the right fit for you!

• Compensation starting at $19.00/hr. + yearly merit increase evaluations
• Employee referral bonus opportunities
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 900+ lifetime workplace award wins

• Reviewing and completing TQL compliance and professionalism audits
• Documenting audit findings in TQL’s proprietary compliance tracking system
• Creating employee/manager presentations on audit/compliance findings, including required actions for improvement, relevant employee history and the severity/impact of the event

• At least 1 year of auditing experience preferred
• At least 1 year of previous experience in sales/fast-paced work environment preferred
• Strong proficiency with Microsoft Excel required
• Strong analytical, problem solving and critical thinking skills
• Ability to maintain confidential information
• Excellent verbal and written communication skills
• Ability to work independently under minimal supervision
• Ability to handle multiple projects and tasks at one time, effectively manage time constraints, set priorities and meet deadlines

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.