Mortgage Servicing Specialist

When you work at Cinfed Credit Union, you get the opportunity to feel like you’ve really made a difference... every day. We help our members make the most of their money and reach their financial goals, creating a positive impact that reaches across communities throughout the Tristate.

As an employee, you will be part of a team who truly cares. We strive to create a family friendly work environment where everyone feels welcome and respected. Through training, mentorship, and advancement, Cinfed is a place where you’ll have the resources to grow and the opportunity to succeed.

Cinfed is searching for a Mortgage Servicing Specialist I based in Cincinnati, OH at the Oakley Headquarters
.

To assist the Mortgage Lending Department and members with the servicing of mortgages. Examines documents on collateral to ensure proper lien position, tax status, and evidence of insurance. Prepares documents to record mortgage principal, interest, and escrow account payments. Provides professional, courteous, and timely member service.

• A starting rate of $19.00 to $21.00 per hour
• Named a Cincinnati Top Workplace for 11 consecutive years; work in an environment where your co-workers really do love their jobs!
• Paid training
• Generous 401K match up to 6%
• PTO +11 paid holidays
• Birthday PTO
• Opportunities for advancement - we prioritize promoting from within
• Health, Vision, and Dental insurance available
• Tuition reimbursement
• Gym reimbursement
• Opportunities to volunteer in the community

• Is team oriented
• Is service-minded, possesses excellent customer service
• Has strong attention to detail; a focus on accuracy is essential
• Has strong communication skills
• Enjoys helping people and building relationships
• Thrives in a friendly, professional environment

• Assumes responsibility for providing effective clerical support for all phases of mortgage loan activities.
• Establishing and maintaining professional business relationships with members and mortgage professionals.
• Assumes responsibility for establishing and maintaining effective coordination and communication with Credit union personnel and with management.
• Assumes responsibility for related duties as required or assigned.

• A high school education or equivalent
• 1-2 years of similar or related experience
• Must be proficient in computer applications; possess good math skills; and possess a significant level of trust and diplomacy

Pre-employment background (credit, criminal, and drug) check required.

An Equal Opportunity Employer