Medical Assistant II

Overview

Assists in examination and treatment of patients under direction of physician.

• Maintains patient flow during clinic hours. Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height; updates past and current medical, social and family history; reviews medications and updates medication list at each visit.
• Correctly records patient information in the electronic medical record (EMR).
• May assist in training of new employees.
• Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to ensure all necessary medical records are available.
• Accesses and navigates websites or contacts outside facilities to obtain necessary information. May act as Super User for Electronic Medical Record.
• Refills medications and pre-authorizes them, communicating with patients, pharmacies, or insurance companies as needed.
• Maintains recording of patient samples and other medications and disposes of expired medications.
• Prepares treatment rooms for examination; maintains clean, fully supplied exam rooms. Orders medical supplies as needed.
• Completes patient assistance paperwork/requests as needed.
• Obtains pertinent medical information from patients to facilitate medical decision-making per specific office protocol procedures.
• Returns calls and responds to MyChart as needed.
• Works in-baskets, daily work flow logs, and work queues in EMR/Practice Management system. May coordinate/oversee work queues in office.
• Answers incoming calls, schedules appointments, checks-in and out patients, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.
• Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests as needed and other clinical duties such as administering vaccinations, phlebotomy, and cast removal as assigned.
• Maintains a safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Understands and adheres to the legal responsibilities and requirements with the medical assistant role.
• Demonstrates comprehension and support of quality measures and patient experience.

• Excellent computer skills (Microsoft Outlook, Excel, EMR, and scheduling systems).
• Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone.
• Ability and willingness to travel to other physician offices as requested or needed.

• Two (2) to five (5) years of Medical Assistant or other relevant experience.
• Practice in different care settings (e.g., Primary care, Specialty, EMT, etc.).
• Complementary clinical skills such as phlebotomy, performing EKGs, stitches removal, splinting, etc.

Candidates must have Urology experience! Urology clinic 13-weeks Monday thru Friday 7:45 till end of clinic 4:00 to 4:30. Floating required to 5 other Urology Client clinics.