Children's Services Determiner; Determiner

Position: Children's Services Benefits Determiner (Benefits Determiner) (4691-12)

Location: Cincinnati, OH

Job : 4691-12

# of Openings: 1

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.

11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, and Paid Parental Leave.

Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.

Highly Competitive and Comprehensive Benefits Package:
Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

February 23, 2026

Job & Family Services

80 Hours Bi-Weekly (
Potential for Hybrid Remote Work Schedule
)

• An associates degree in social or behavioral science plus one (1) year experience in a position determining eligibility for benefits;
• OR three (3) years experience in a position determining eligibility for benefits.
• Interviews applicants/recipients to determine and assess their eligibility for public assistance (i.e. Title IV-E Foster Care Maintenance, Adoption Assistance, State Adoption Subsidy, Medicaid, Post Adoption Special Services Subsidy, Prevention Retention Contingency, Supplemental Security Income, Social Security Disability), through office, phone and collateral conferences; collects comprehensive and complete data and enters into computer systems; computes payments; verifies all documentation submitted to support request for assistance in accordance with program guidelines;
  
  approves or denies applications; explains to participants their rights, responsibilities, required actions, and other available services within the agency and/or the community. Implements and monitors cases through provision of information, oversight, coordination, and continuity (i.e., coordinates Adoption Services and other Social Services).
• Receives and investigates information concerning lost, stolen or undelivered assistance checks and medical cards; prepares and maintains the case including changes in address, household composition, assistance and service needs, income and resources, and other changes that effect eligibility and status of all assistance programs; notifies participants of suspension, reduction, or termination of assistance and services; refers cases of suspected fraud to investigation unit;
  
  manages over payments and recoveries; explains either in person, by telephone, or letter the reasons for over payments to the recipients; prepares summaries for and attends hearings upon request; process corrections in cases identified as being in error; answers inquiries either by telephone or correspondence; completes data by computer entry, completes special assignments.
• Attends necessary training as required.
• Performs other related duties as assigned.
• Knowledge of: budgeting, human relations, office practices and procedures; interviewing; assessment; planning; agency computer hardware/software; potential sources of income/resources available to adults and families, statewide computer services/databases related to; social service; office practices and procedures; agency policies and procedures; current events/trends as related to human services.
• Ability to: function as a member of multi-disciplinary team; work flexible hours; solve problems involving several variables; make appropriate referrals, prioritize workload, carry out written and oral instructions; exercise independent judgment; collect data, establish facts and draw valid conclusions; add, subtract, multiply, divide whole numbers, develop and maintain appropriate working relationships with supervisors, co-workers, consumer and general public; prepare and maintain accurate records;
  
  communicate effectively orally and in writing; interact effectively with other people; exercise discretion and sound judgment; present a good public image; gather, collate and classify information about data, people, or things; answer inquiries from the public.

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Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:

• State Automated…