Sales Representative - National B2B

** Job Address:
** 10123 Alliance Road, Suite 320

Blue Ash, OH 45242
** COMPANY BACKGROUND
** Never Alone is a healthcare technology company transforming care delivery for seniors and post-acute populations through always-on telehealth and care solutions. The company provides 24/7/365 access to licensed clinical professionals via a secure, purpose-built platform designed for senior living communities, seniors at home, skilled nursing facilities, home health agencies, hospice providers, and other care organizations.  By combining simple, easy-to-use technology with immediate access to medical expertise, Never Alone helps care teams make timely decisions, reduce unnecessary hospital transfers, and improve resident outcomes.

Never Alone supports “treat-in-place” care, strengthens staff confidence, and enhances peace of mind for residents and families.
** JOB SUMMARY
** The National Sales Representative is responsible for driving enterprise and mid-market B2B revenue growth for Never Alone across a national territory. This role focuses on selling the Never Alone SaaS platform directly to Skilled Nursing Facilities (SNF), Assisted Living and Independent Living communities (AL/IL), Accountable Care Organizations (ACO), large health system and provider groups, Home Health agencies, and Hospice organizations.  

This is a full-cycle, consultative sales role requiring the ability to navigate complex, multi-stakeholder deals from initial prospecting through contract execution. The ideal candidate is a seasoned healthcare SaaS sales professional who understands the operational, clinical, and financial pressures facing post-acute and home-based care organizations, and can compellingly position the Never Alone platform as a strategic solution to those challenges.  

This is a high-autonomy, high-accountability role. The National Sales Representative will manage their own pipeline, lead discovery and demo conversations, quarterback deal teams, and represent Never Alone at national conferences and industry events. This position reports directly to the Director of Sales.
** MAJOR JOB DUTIES & RESPONSIBILITIES
**** Enterprise & Mid-Market B2B Sales
*** Own the full sales cycle across a national territory—from prospecting and discovery through proposal, negotiation, and contract close.
* Target and engage decision-makers at SNFs, AL/IL communities, ACOs, large provider groups, Home Health agencies, and Hospice organizations, including C-suite executives, VPs of Clinical Operations, Directors of Nursing, and Administrators.
* Develop and execute a territory plan that balances hunting new logos with expanding within existing accounts and verticals.
* Deliver compelling, customized product demonstrations that align Never Alone's capabilities with the clinical, operational, and financial priorities of each prospect.
* Lead multi-stakeholder deals with professionalism, driving consensus across clinical, administrative, financial, and procurement teams.
** Segment-Specific Sales Strategy
*** SNF & Post-Acute:
Position Never Alone as a tool to reduce unnecessary hospital transfers, support treat-in-place care, and strengthen care team confidence in skilled nursing environments.
* AL/IL:
Highlight resident engagement, family communication, and 24/7 clinical access as key value drivers for assisted and independent living operators.
* ACO & Large Providers:
Articulate the population health and value-based care benefits of the Never Alone platform, including improved care coordination across care transitions.
* Home Health & Hospice:
Demonstrate how Never Alone extends the reach of clinical teams between visits, improving patient safety, family peace of mind, and agency efficiency.
* Tailor messaging, ROI models, and case studies for each segment to accelerate deal velocity and stakeholder buy-in.
** Pipeline Development & Territory Management
*** Build and maintain a robust, diversified pipeline across all target segments, consistently achieving the activity and coverage ratios required to meet quota.
* Proactively source new opportunities through outbound prospecting, conference networking, referral development, and strategic follow-up on…