Home Manager

Position Title

Home Manager

VOA DD Community, Walton, Kentucky

Full Time, Salary, Exempt

Development Disability Services

Residential Service Coordinator

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

When Volunteers of America was founded in 1896, volunteer referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

• Health and Wellness:
  Employee Assistance Plans (EAP), Health and Wellness Program, Medical Coverage, Dental Coverage, Vision Coverage, Flexible Spending Account, Health Spending Account, Short Term Disability, Met Life Legal Plans
• Financial Wellbeing:
  Competitive Compensation Packages, Life Insurance (company paid), 403b retirement plan with company fund matching, Employee discounts, Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness), All company paid benefits and paid time off effective day one
• Work Culture:
  Integrity Committee, Compassion Committee, Retention Committee
• Training & Development: VOA LEAD Program
  - Leadership Development Program, VOA University - Staff Development, VOA Academy - Clinical Training and Development

Responsible for the daily operations of a supported living home for persons with developmental disabilities. This includes supervising and training a team of Direct Support Professionals (also known as Positive Behavior Support Technicians) covering all shifts in the home. 24-hour availability to supervise the team of Direct Support Professionals covering shifts in the home.

What you should have for this role: High School diploma or equivalent. Experience in working in Human Services or related field. Supervisory and direct-care experience preferred.

• Maintain safety of home environment and cleanliness of home, following VOA policies and procedures for Home Safety.
• Supervise and assist consumers in maintaining wholesome and productive lives with an emphasis on assuring that opportunities are provided for consumers to achieve their vision.
• Perform all training of Direct Support Professionals per mandated curriculum as required by state and VOA policy.
• Perform all other duties as required by the Residential Coordinator.

• Accompany consumers on all scheduled or emergency medical appointments/consultations.
• Attend all Interdisciplinary Team Meetings/Circles of Support as assigned by Residential Coordinator.
• Complete all weekly, monthly and quarterly documentation to ensure compliance with PCISP and state regulations.
• Train all staff to Specific Individualized Training per PCISP - detailed visions, negotiables, non-negotiables, likes, dislikes, fears, etc.
• Plan and coordinate leisure, recreational and social activities.
• Assist consumers in maintaining relationships with family, friends, and guardians.

• Responsible for supervision of staff and assigned consumers. Available via phone or established process in the event of shortages or consumer emergencies.
• Develop staff schedules within budgetary constraints and guidelines to provide staff ratios based on consumer need and approved cost plans.
• Review on an ongoing basis hours worked and authorize pay by signing off approval on timesheets of DSP’s.
• Submit timesheets in accordance with policy and procedure.
• Reconcile scheduled time and actual time worked by each staff member. Participate in weekly determination of overtime use and participate in implementation of plan to alleviate unnecessary use of overtime as dictated by budgets. This will be done in conjunction with the Residential Coordinator.
• Monitor and evaluate staff performance.
• Recommend disciplinary action for staff not meeting satisfactory performance or violating company policies.
• Participate in interviewing and hiring process.
• Available for off-duty call, via phone or other established system, regarding staff or consumer needs.
• Submits weekly report on staff, consumers to Residential Coordinator and Agency Nurse.
• Performance Quality Improvement (PQI) duties as assigned by supervision & PQI committee.

• Initiate purchase requests in a timely manner to meet the needs of the consumers served.
• In conjunction with Residential Coordinator, responsible for…