Certified Medical Assistant - Urgent Care - Western Hills

Job Summary

The Certified Medical Assistant – Urgent Care is a multi‑skilled clinical professional who provides indirect and/or direct patient care within the scope of practice. Under the provider’s direction, the Medical Assistant records patient vital signs, documents patient/family needs, participates in care planning, administers ordered medications, and adheres to state and institutional guidelines.

• Understand and adhere to legal responsibilities and requirements of the Medical Assistant role.
• Identify significant changes in patient condition through data collection and report them to the provider.
• Troubleshoot issues and, when necessary, elevate problems to the provider, supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care for all internal and external customers.
• Maintain clinical and administrative skills per departmental competency guidelines to meet patient care and operational needs.
• Guide patients to examination rooms and prepare them for the physician.
• Travel to other facilities, if required, and adjust hours to meet patient care needs as directed by the practice manager.

High School/GED (required). Completion of an accredited Medical Assistant post‑secondary education program is preferred in all states except South Carolina. In South Carolina, acceptable programs include:

• An accredited Medical Assistant post‑secondary education program
• A Career and Technical Education health sciences program approved by the South Carolina Department of Education
• A medical assisting program provided by a branch of the United States military
• A Medical assisting U.S. Department of Labor approved Registered Apprenticeship program
• A training program delivered in whole or in part by a health care employer that aligns with a nationally accredited certification exam

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA) – American Association of Medical Assistants
• Registered Medical Assistant (RMA) – American Medical Technologists
• Certified Clinical Medical Assistant (CCMA) – National Health career Association (NHA)
• Nationally Certified Medical Assistant (NCMA) – National Center for Competency Testing (NCCT) (not accepted in South Carolina)
• Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (not accepted in South Carolina)
• Assessment‑Based Recognition in Order Entry (A ‑OE) – acceptable only if MA certification cannot be obtained (not accepted in South Carolina)

BLS Basic Life Support, American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH.

• Completion of externship or clinical lab training (preferred)
• 1 year of recent Medical Assisting experience (preferred)

• Record patients’ medical history, vital counts, and test results in medical records.
• Interview patients to obtain information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect and log blood, tissue, or other laboratory specimens for testing.
• Provide prescription and drug refill information for pharmacies as directed.
• Explain treatment procedures, medication regimens, diets, and physician instructions to patients.
• Clean, sterilize instruments, and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Handle general office duties such as answering phones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists to assist physicians with exam and treatment tasks, including injections, sutures, and wound dressing changes.
• Strong oral and written communication skills.
• Collaborative teamwork with patients, families, and high‑volume environments.
• Medical terminology knowledge.
• Attention to detail, multi‑tasking ability, and proficiency with standard office equipment (computer, copier, phone, fax).

None.

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible)
• Medical,…