Medical Scheduler Job Cincinnati area,Ohio USA,Healthcare

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, treatment, and rehabilitation for those facing nervous system diseases and injuries.

Position:

Medical Scheduler

Location:

Norwood Office

Department:

Central Scheduling

Schedule:

8:30am-5pm, Hybrid work‑from‑home option post‑training, Monday through Friday, No Weekends and No Holidays

Key Benefits for Full-Time Employees:

Competitive pay based on experience
401k with Profit Sharing and 4% Company Match
Comprehensive Medical, Dental, and Vision insurance
Long‑Term and Short‑Term Disability Insurance
Company Paid Life Insurance
Paid Holidays
Over three weeks of Paid Time Off
Continuing Education Reimbursement
Uniform Allowance
Free Parking

Responsibilities:

Schedule appointments for patient visits for all the physicians according to each individual physician's protocol.
Review, process and return all scheduling requests in a timely manner.
Cancel and reschedule appointments as needed to accommodate the physician's schedule.
Accommodate requests from the physician/clinical staff to schedule appointments for emergency cases.
Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system.
Communicate to patient their financial obligations and/or refer patient to the billing business office.
Confirm patient appointments and manage appointment recall.
All other duties as assigned.

Background and

Experience:

One (1) year of prior health care scheduling experience is preferred
Must be able to work 8:30am-5pm
Experience with an Electronic Medical Record (EMR) and practice management system is preferred
Effective communication and professional demeanor, including sound judgment, maturity, and rapport‑building with patients, public, and staff
Capacity to handle severely ill patients and manage sensitive, confidential information according to policy
Calm multitasking abilities and tactful, diplomatic interactions with patients and staff, demonstrating good interpersonal skills.

If you are passionate about medical care and want to be part of a world‑class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug‑free workplace.

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