Medical Assistant II - Wright Family Medicine

Overview

Assists in examination and treatment of patients under the direction of a physician.

• Maintains patient flow during clinic hours. Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height. Updates past and current medical, social and family history; reviews medications and updates medication list at each visit.
• Records patient information accurately in the electronic medical record (EMR). May assist in training of new employees.
• Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing diagnostic test results, hospital reports, and other medical records to support the physician.
• Accesses and navigates external websites or contacts outside facilities to obtain necessary information. May act as a Super User for the Electronic Medical Record.
• Refills and pre‑authorizes medications, communicating with the patient, pharmacy, or insurance company as needed. Maintains records of patient samples and disposes of expired medications.
• Prepares treatment rooms for examinations, maintains clean and fully supplied exam rooms, and orders medical supplies as needed.
• Obtains pertinent medical information from patients to facilitate medical decision‑making per office protocol procedures.
• Returns calls, responds to MyChart inquiries, and manages work in‑baskets, daily workflow logs, and EMR/Practice Management system queues. May coordinate or oversee work queues in the office.
• Answers incoming calls, schedules appointments, checks in and out patients, and completes pre‑certifications for prescriptions, procedures, and surgeries as required.
• Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests. Performs other clinical duties such as phlebotomy and cast removal as assigned.
• Maintains a safe, secure, and healthy work environment by following and enforcing standards and procedures, complying with legal regulations, and keeping patient care information confidential.
• Demonstrates comprehension and support of quality measures and patient experience.

• Education:
  
  High school diploma or equivalent. Associate Degree and/or Certified/Registered Medical Assistant preferred. Graduate of a Medical Assistant program or previous Medical Assisting experience required.
• Experience:
  
  2 to 5 years of Medical Assistant experience preferred; practice in different care settings (e.g., primary care, specialty, EMT) preferred.
• Skills and Knowledge:
  • Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems).
  • Strong verbal and interpersonal skills to work respectfully with patients, physicians, visitors, co‑workers, and drug representatives.
  • Ability and willingness to travel to other physician offices as requested.
  • Complementary clinical skills such as phlebotomy, performing EKGs, stitch removal, splinting, etc., highly preferred.
• Licenses &
  
  Certifications:
  
  Certified/Registered Medical Assistant preferred. Must successfully complete skills orientation. BLS certification required.