Medical Assistant; MA – Forest Hills Family Medicine

Mercy Health is a faith‑based, patient‑focused organization committed to compassion, collaboration, excellence, and respect. We seek associates who share our values and help communities thrive.

The Certified Medical Assistant works closely with the primary care physician to deliver excellent patient care. Responsibilities include reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations.

• Provide excellent customer service by greeting patients and community members politely.
• Prepare and review patient charts for upcoming visits, verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs such as pulse rate, respiration, blood pressure, weight, and height.
• Perform departmental clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Identify and troubleshoot problems, resolving them promptly.
• Perform other duties as assigned.

• High School Degree or GED.

• Active Medical Assisting certification (CMA, RMA, CCMA, NRCMA, NCMA, NCCT). If certification cannot be obtained, an Assessment‑Based Recognition in Order Entry (A ‑OE) is acceptable (not accepted in South Carolina).
• BLS Basic Life Support required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH.

• One year of medical assistant healthcare experience (preferred, not required).
• Two years of clerical experience in a physician’s office (preferred, not required).

• Problem‑solving skills, basic computer skills, excellent communication and interpersonal skills.
• Professional engagement with staff and patients.

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts.
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders.
• Tuition assistance, professional development and continuing education support.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.