Acute Care Tech - MSICU​/PCU

Acute Care Technician

We are currently seeking skilled and dedicated Acute Care Technicians to join our team at Bethesda North Hospital MSICU/PCU. As an ACT, you will play a vital role in the patient care experience. Tri Health is committed to fostering a culture where every team member is heard, supported, and empowered to provide exceptional care. As an Acute Care Tech in the MSICU/PCU, you will support nurses and clinical staff in delivering high-quality, compassionate care to patients with high-acuity needs.

Your work ensures safe, efficient operations and contributes directly to patient outcomes and the overall care experience.

Job Overview:
This position provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse. May perform non-direct patient care activities as assigned, requested, or directed including but not limited to stocking and clerical activities.

Minimum Requirements:

• 2 years High School Education
• Age 17 with work permit at minimum
• Reading and math ability appropriate to the position

Schedule & Work Location

• Full-Time 36 hours weekly
• Shift: Days :
  Nights
  -6:30pm-7:00am
• On-site inpatient role
• Hospital:
  Bethesda North Hospital (MSICU/PCU)
• Hourly Incentives & Bonus:
• $1hr Weekend Incentive
• $1.75hr Shift Differential
• $2hr Full Time Night Shift Premium

Benefits Snapshot

Tri Health offers a comprehensive benefits suite including medical, dental, vision, retirement contributions, paid time off, tuition assistance, and wellness resources.

Job Requirements:

2 years High School Education (Required) Age 17 with work permit Reading and math ability appropriate to the position. Multi-line phone skills, familiar with patient call systems and pagers. Basic Life Support (BLS) Basic Life Support for Healthcare Providers (BLS) Required

Job Responsibilities:

• Acknowledges need for self growth and accountability.
• Identifies area for self improvement.
• Demonstrates/maintains knowledge of organizational and unit changes.
• Supports organizational and unit changes.
• Communicates effectively with others, and works in collaboration with all members of the health care team, and internal departments.
• Utilizes chain of command appropriately.
• Shows respect to patients, families, and co-workers.
• Reports patient related information in a timely manner, as well as problems completing assignment/tasks.
• Documents observations and tasks performed.
• Answers phone and patient calls promptly and courteously.
• Relays accurate and complete messages to the appropriate person, and provides complete follow-up.
• Assists internal and external customers by directing them and facilitating unit flow.
• Maintains a safe environment.
• Reports safety hazards to appropriate personnel.
• Completes safety event report as necessary.
• Complies with Infection Control policies.
• Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards.
• Places emergency calls timely as directed (Code Blue, Fire, Special Alert, Rapid Response Team).
• Maintains the medical record.
• Documents accurately in the medical record as per unit/Tri Health guidelines.
• Performs computer downtime procedures according to unit/Tri Health guidelines.
• Maintains proficient knowledge of computer applications specific to their unit/job.
• Provides other clerical support to unit as needed and directed by charge nurse or manager.
• Performs and documents basic patient care tasks under the direct supervision of an RN.
• Maintains competency of tasks in which the PCA has been trained.
• Completes assigned tasks within required timeframe.
• Seeks clarification from the nurse when in doubt about how to proceed.
• Performs supply, equipment, and environmental-related activities as required.
• Recognizes and reports problems with supply/equipment availability in a timely manner.
• Reports and follows through per unit standard concerning equipment that is broken or malfunctioning.
• Assures equipment/supplies are readily available for use by next person.
• Is knowledgeable of the function, operation, and maintenance of equipment specific to their role on the unit.

Other Related Information:

Must be 17 years of age or older

Working Conditions:

Bending
- Frequently Climbing
- Occasionally Concentrating
- Consistently Continuous Learning
- Consistently Hearing:
Conversation
- Consistently Hearing:
Other Sounds
- Frequently Interpersonal Communication
- Consistently Kneeling
- Occasionally Lifting