Patient Care Technician; PCT – Acute Rehab Unit – West Hospital

Overview

Mercy Health is a faith-based and patient-focused organization focused on enhancing the health and well-being of all people in mind, body and spirit through exceptional patient care. We value compassion, collaboration, excellence and respect, and seek teammates who share our values of compassion, human dignity, integrity, service and stewardship.

Patient Care Technician (PCT) – Acute Rehab Unit – West Hospital

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. The PCT is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs, and assisting patients with basic needs such as feeding and grooming.

• Provides basic patient care including care and comfort, vital sign measurement, personal care and hygiene, and assisting with mobility, including unit-based specialty duties.

• Acts as liaison between patient and nurse to report changes and/or concerns.

• Provides high-level customer service to patients, family members, visitors and employees.

• Documents patient care accurately, precisely and timely when applicable.

• Participates in hand-off/report of pertinent information regarding patient and departmental needs on arrival and departure.

• Performs delegated tasks once competency has been validated.

• Mobilizes patients using therapeutic transfer techniques to foster independence and safety.

• Encourages patients to complete tasks independently as much as possible.

• Individualizes care based on patient interests and hobbies.

• None

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

• Must have completed one of the following: nursing aide training program OR State Tested Nurse Aide (STNA) OR CNA Certified Nurse Aide OR Nurses Aide state testing or completed a nursing program with clinical nursing course and rotation OR 1 year of relevant clinical experience

• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which applying (preferred, not required)

• Problem-solving skills with strong communication and interpersonal abilities

• Professional engagement with staff and patients

• Ability to be proactive in a rapidly changing environment

EPIC Electronic Health Record (EHR) training (preferred)

As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

• P aid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at