Patient Access Representative - Part Time

Patient Access Representative - Part Time

Job Category
:
Medical Center

Requisition Number
: PATIE
001697

• Posted :
  July 22, 2026
• Part-Time
• On-site

Showing 1 location

Cincinnati, OH 45206, USA

ESSENTIAL JOB FUNCTIONS:

Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules.

MAJOR AREAS OF RESPONSIBILITIES:

• Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors.
• Schedule patient appointments for all health center services.
• Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due.
• Update and verify patient information.
• Responsible for daily data entry, charge entry, and payment posting.
• Verify patient appointments via phone two days before the appointment, and updating the patients’ record on the status of the phone call.
• Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible.
• Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients.
• Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team.
• Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits.
• Assist in planning, managing and coordinating patient flow in clinic areas, and day‑to‑day operations of the clinic to ensure high quality service provision.
• Maintain a clean, orderly and professional waiting room, reception area, and other health services areas.
• Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services.
• Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures.
• Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity.
• Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service.
• Continuously grow and develop Cultural Competency, exhibiting an understanding, awareness, and respect for diversity.
• Perform other duties as assigned.

EDUCATION/LICENSURE:

• High school diploma or equivalent is required.

Knowledge, Skills, Abilities and other Qualifications
:

• Two or more years of medical reception experience in a physician’s office or equivalent combination of training and experience.
• Demonstrated exemplary customer service skills.
• Working knowledge of administrative procedures and organizational policies and procedures.
• Experience with EMR (Electronic Medical Record) and medical billing software preferred.
• Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public.
• Excellent organizational skills with an ability to prioritize and manage multiple tasks.
• Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment.
• Work well under pressure and possess the ability to be flexible.
• Team player with strong communication and interpersonal skills.
• Ability to maintain confidentiality.
• Professional appearance and demeanor.
• Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Aff… and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community.
• Ability to maintain confidentiality.
• Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Aff… and a…