Clinical Liaison (PRN)–ARU – Anderson Hospital

Clinical Liaison

The Clinical Liaison is primarily responsible for the referral development activity associated with Mercy Acute Rehabilitation Unit and acts as a liaison between internal and external referral sources, and internal operations. The liaison will participate in community and corporate events and reflects the organization's mission, core values and ethics. The Clinical Liaison is responsible for establishing relationships with physicians, payers, and other referral sources.

This position will ensure appropriate patient placement through clinical assessments and screening in conjunction with the internal team.

Essential Job Functions

• Responsible for identifying and qualifying new business development opportunities and overseeing the capture management and proposal development processes.
• Conducts sales calls on existing and potential referral sources to maintain a constant flow of referrals and perform problem solving as necessary. Actively identify and follow-up on opportunities to increase profitability, efficiency and market share.
• Follows-up on internal and external problems as related to the referral and admission process to ensure rapid solutions. Maintain knowledge of and effectively promotes programs and internal resources.
• Assists with updating, revising, formulating related policies and procedures with assistance from Facility Administrator/Program Director as appropriate.
• Functions as a resource for and provides team members with in-service/cross-training on acute rehabilitation criteria, diagnostic case mix management, coding, etc., as applicable.
• Schedules and conduct presentations and tours of the the acute rehabilitation unit to referral sources, professionals and family members. Ensure consistent marketing of the unit in the newspaper, television and in the community.
• Works directly with the unit Medical Director on the admission of patients. Completes detailed Pre-Admission Screens, according to facility policies and procedures and payer requirements.
• Collaborates with the interdisciplinary team to ensure excellent coordination of care from admission to discharge.
• Provides patient updates to physicians, payers, case managers, social workers and other relevant persons.
• Reviews patient medical charts and understands pharmaceuticals, test results, therapy evaluations, pre-existing conditions, and has a general medical knowledge of the patient.

Licensing/Certification

Basic Life Support (BLS), American Heart Association (AHA) (required)

Education

Bachelor, Science of Nursing (BSN), Social Work (BSW), Speech-Language Pathologist (SLP), Physical Therapy (PT), Occupational Therapy (OT), Respiratory Therapy (RT) (required)

Masters, Science of Nursing (MSN), Social Work (MSW), Speech-Language Pathologist (SLP), Physical Therapy (PT), Occupational Therapy (OT), Respiratory Therapy (RT) (preferred)

Work Experience

3 years' experience in an acute rehabilitation setting (required)

Training

Uniform Data Systems (UDS) (preferred)

Electronic Health Record (EHR), Epic (preferred)

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

General office environment.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.

May be exposed to human blood and other potentially infectious materials.

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse…