Front Office Specialist II - Fetal Medicine

Job Description

Location:
Fetal Medicine, Good Samaritan Hospital

Schedule:
Monday-Friday, day shift. No weekends, holidays, or on-call commitments.

* Please note:

OPTIONAL positions are not eligible for Tri Health benefits
* We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Job Description


Make a meaningful impact by supporting patients and care teams every day. As a Front Office Specialist at Tri Health, you’re part of a culture built on respect, collaboration, and exceptional care. Grow your skills in a place that puts people first.


Location:
Fetal Medicine, Good Samaritan Hospital


Schedule:
Monday-Friday, day shift. No weekends, holidays, or on-call commitments.


Benefits:

* Please note:

OPTIONAL positions are not eligible for Tri Health benefits
* We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Job Overview

This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; completing daily bank deposit; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services.



Job Requirements

High School Diploma or GED Degree (Required)

4 - 5 years experience in a related field (Required)



Job Responsibilities

Accepts payments and logs appropriately.

Accurately inputs patient registration information and updates patient insurance and demographic information.

Answers incoming telephone lines and handles/distributes calls.

Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members. Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.

Demonstrates flexibility and/or initiative in seeking or accepting additional assignments.

Schedules patient appointments.

Working Conditions

Bending
- Climbing - Rarely

Concentrating
- Continuous Learning
- Hearing:
Conversation - Consistently

Hearing:
Other Sounds - Frequently

Interpersonal Communication
- Kneeling - Occasionally

Lifting