Medical Coordinator

Medical Coordinator

Reports to Medical Operations Manager

Join the Team at Cincinnati Animal CARE

At Cincinnati Animal CARE (CAC), we do work that matters.

Every day, our team protects animals, supports our community, and helps save thousands of lives each year through compassionate care, advocacy, and education.

This work is meaningful, fast-paced, and can be challenging, but for the right person, it's incredibly rewarding.

We are a team built for impact, made up of people who care deeply, work hard, support one another, and show up every day committed to making a difference.

If you are passionate about animals, thrive in a mission-driven environment, and want your work to have purpose, we'd love to have you join us.

We are looking for a Medical Coordinator to join our team and play an important role in supporting CAC’s mission.

In this position, you will:

• Ensure efficient workflow, exceptional patient care, and operational excellence
• Serve as the operational hub of the medical department, coordinating patient flow, daily priorities, medical logistics, and departmental systems

This is a great opportunity for someone who enjoys meaningful work, takes pride in helping others, and wants to contribute to a growing organization making a real impact in the community.

Your day-to-day may include:

• Coordinate daily workflow and patient movement throughout the medical department.
• Prioritize medical cases and adjust workflow based on patient needs and department demands.
• Coordinate daily assignments and operational priorities for medical staff.
• Identify workflow challenges and implement real-time solutions to maintain efficiency.

Coordinate daily operations for:

• Foster medical appointments
• Community veterinary support appointments
• Hospitalized patient care
• Shelter Animal Medical Care
• Isolation and infectious disease workflow
• Humane investigation medical support
• Medical volunteer and student activities

• Coordinate medical supply inventory and ordering.
• Maintain equipment readiness and clinic organization.
• Process supply requests and assist with expense tracking.
• Maintain accurate medical records and operational documentation.
• Coordinate outside laboratory, referral, and specialty services as needed.

• Develop and maintain systems that improve efficiency, communication, and consistency.
• Identify operational gaps and recommend process improvements.
• Assist with implementation of new medical protocols and departmental initiatives.
• Support departmental goals through data tracking and operational organization.

• Coordinate communication between veterinarians, medical staff, admissions, behavior, foster, surgery, and animal care teams.
• Serve as a central point of coordination for daily medical operations.
• Communicate with external veterinary partners regarding referrals, appointments, and patient transfers.
• Promote collaboration and timely communication across departments.

• Reinforce compliance with OSHA, DEA, disease control, sanitation, and shelter medical protocols.
• Help maintain a clean, organized, and safe medical environment.
• Support quality improvement initiatives and consistent medical documentation.

• Assist veterinary staff with animal handling, treatments, diagnostics, procedures, and emergency response as needed.
• Supporting additional organizational needs as they arise

We’re looking for someone who:

• Is passionate about CAC’s mission and animal welfare
• Brings a positive, team-first attitude
• Communicates openly and professionally
• Takes ownership and solves problems proactively
• Thrives in a fast-paced, ever-changing environment
• Can balance compassion with accountability
• Is dependable, adaptable, and eager to learn

• Preferred minimum two years of experience in veterinary medicine, shelter medicine, or a related field.
• Registered Veterinary Technician (RVT/LVT/CVT) preferred or equivalent clinical experience.
• Strong understanding of veterinary workflow, patient care, disease…