Front Office Specialist

* Front Office Specialist
- Good Sam OB/GYN Center*

Make a difference every day as a Front Office Specialist n a compassionate, servant led team committed to excellence in patient care service while working in a supportive, high-energy environment.

We offer career growth opportunities
, a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked.

Location: Good Sam Hospital, 375 Dixmyth Ave Cincinnati, OH 45220

Work Schedule:

• Full-Time (40 hours weekly)
• Monday
  - Friday 8:30am-5:00pm

Incentives & Benefits:

Comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page

Job Overview:

This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services and prepare daily bank deposits

• High School Diploma or GED Degree (Required)
• 1 - 2 years experience in a related field (Required)

• Collects co-pay or other payments from patient. Assists others as needed.
• Exhibits professional telephone techniques. Refers calls according to established guidelines.
• Greets patients, determines their needs and responds in courteous and professional manner
• Pulls and prepares charts for patient visits.
• Schedules patient appointments, makes reminder calls, registers new and updates patient information.

• Bending -
• Climbing
  - Rarely
• Concentrating -
• Continuous Learning -
• Hearing:
  Conversation
  - Consistently
• Hearing:
  Other Sounds
  - Frequently
• Interpersonal Communication -
• Kneeling
  - Occasionally
• Lifting