Senior Patient Dining Services Manager

Morrison Healthcare

Position Title: DIR, PATIENT SVCS SYSTEMS
- New Business
- Cincinnati, OH

Reports To:
Assistant Director of Dining Services

Salary: $80,

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience.

Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in People Hub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in People Hub, by clicking on ‘referral tracking.’

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Job Summary

Responsible to direct the functions of Patient Food Services for the system. These functions include, but are not limited to, management, education, training, and performance improvement of patient food service personnel. In coordination with the Systems Director Operations and Director, Nutrition Systems, assures compliance with all patient related regulatory agencies in each facility in the system. Ensures patient satisfaction and good public relations are achieved through the safe and efficient use of resources.



Key Responsibilities :

• Coordinates and implements system’s patient service programs based upon system’s medical direction, patient population, and contract
• Hires, leads, directs, coaches, trains, and develops patient services managers and supervisors
• Oversees the evaluation of and discipline of patient food services employees, as applicable and according to departmental policy
• Monitors competency, productivity and documentation accuracy of patient services managers and teams utilizing necessary tools and resources
• Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Communicates effectively with all team members, patients and families through conferences, individual consultation and committee participation
• Performs other tasks that may be assigned

• Bachelor’s degree in Nutrition, Hospitality Management or related field or equivalent
• Minimum of five (5) years’ work experience with at least two (2) years in healthcare, including one (1) year in a managerial position
• Certified Dietary Manager required if associate does not have a degree in Nutrition or Dietetics;
  Registered Dietitian preferred
• Serv Safe® Certified
• Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Supervisory, leadership, management and coaching skills
• Communication skills both written and verbal
• Ability to communicate on various levels to include management,…