Scheduling Coordinator and Medical Assistant; Call Center Focus

Scheduling Coordinator and Medical Assistant TPP Gastroenterology

Must reside in Cincinnati-Dayton, Ohio, Northern Kentucky or Eastern Indiana.

At Tri Health, you’ll be part of a compassionate, patient‑centered team that values your clinical skills and dedication to service. In this role, you’ll help coordinate seamless scheduling across multiple departments and sites while supporting providers with hands‑on clinical care that enhances every patient interaction. You’ll work in a culture grounded in respect, communication, and professionalism, with opportunities to grow through cross‑training and teamwork.

If you’re dependable, organized, and motivated to deliver high‑quality care, you’ll find a meaningful and supportive home at Tri Health.

This role requires on‑site presence in the Cincinnati, OH area; remote work is not available.

Since we are a specialty practice, this role includes call‑center responsibilities and must be filled by MAs with a strong medical background to ensure they can effectively support our patients and overall operations.

TPP Gastroenterology at 10600 Montgomery Road, Suite 300 Cincinnati, Ohio 45242

This position is fully on‑site Monday
- Friday and is not eligible for remote work.

• Full-time (80 hours biweekly)
• Day Shift
• No Weekend, Holiday or On Call Commitment

Tri Health offers a comprehensive benefits package - including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page

• High School Degree in Healthcare
• Clerical background with general computer skills and Knowledge in medical terminology
• EKG
• Injections
• Venipuncture
• Performance of common lab tests according to establish CLIA guidelines and Tri Health policy
• Experience in medical/physician office setting

Performs clerical duties, including interpreting scheduling requests, scheduling appointments and/or tests and maintaining medical records for participants, both internally and externally with many different providers and areas of specialty. Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Has the interpersonal skill to communicate with respect and compassion to customers. Communicates information through various telecommunication devices including Epic, Misys and Outlook.

Assists in coordinating participants flow concerning appointments and or tests. This position assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of physician. This position also interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examinations of patients.

The position will be cross trained to perform duties to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care. This position’s tasks include patient related duties, medical record maintenance/documentation, and safety/environmental duties.

• Performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty.
• Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites.
• Follows all scheduling procedures and completes scheduling paperwork accurately and timely.
• Communicates appropriately with…