Patient Placement Coordinator - Main Patient Placement - Part Time

Job Description

The Patient Placement Coordinator's primary purpose is to effectively and efficiently monitor the placement of patients from multiple portals or admission and communicates with clinical staff. This position will work collaboratively and cooperatively with clinical staff to create a safe environment for critical thinking and productive strategic thinking. They will actively participate in organizational improvement processes impacting patient placement and throughput.

Finally, the Patient Placement Coordinator will meet or exceed established customer service goals and maintains relationships and the ability to negotiate with clinical customers.

Job Responsibilities:

Supporting and coordinating all patient placement activities during the hours of operations. Adhering to the policies, procedures, and the guidelines governing patient placement, EMTALA regulations, and admitting and registration procedures. Facilitating delegated administrative and clinical activities for nursing related to patient placement. Processing the clinical and management knowledge and ability to provide guidance and assistance to nursing, supportive services, and physicians.

Facilitates interpretation and implementation of facility policies and standards. The patient placement coordinator is cross-trained to efficiently complete all duties needed for patient placement as well as coordination of nursing department staffing. Reviews and plans for all scheduled admissions daily. Actively participates in organizational improvement processes impacting patient placement and throughput. Performs miscellaneous job-related duties as requested.

Clinical Skill

Works with nursing units and leaders to identify best available bed placement at the time of request, given patient needs, staffing resources, level of care requirements, infection control principles, and throughput goals.

Has the ability to answer and direct incoming calls from Physician's office staff, ancillary departments and other facilities. Answers inquiries concerning hospital policies.

Compliance/Employee Skills

Demonstrates personal and professional accountability and support the mission of The Christ Hospital Health Network.

Navigates complex admission and transfer requests by working collaboratively with others within the organization.

Communication/Interpretation Skill

PPC collaborates with nursing leadership to maximize staffing resources. The position requires excellent communication skills and the ability to multi-task. Must be able to respond quickly to changing environments.

Must communicate effectively and meet or exceed established customer service goals. Maintains relationships and the ability to negotiate with clinical customers.

Coordinates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

Demonstrates positive and timely communication with internal and external customers.

Education and Leadership Skills

Provides education and training/mentoring for other staff members. Attends department meetings and reviews procedural & process changes per facility specific guidelines.

Job Responsibilities:

Supporting and coordinating all patient placement activities during the hours of operations. Adhering to the policies, procedures, and the guidelines governing patient placement, EMTALA regulations, and admitting and registration procedures. Facilitating delegated administrative and clinical activities for nursing related to patient placement. Processing the clinical and management knowledge and ability to provide guidance and assistance to nursing, supportive services, and physicians.

Facilitates interpretation and implementation of facility policies and standards. The patient placement coordinator is cross-trained to efficiently complete all duties needed for patient placement as well as coordination of nursing department staffing. Reviews and plans for all scheduled admissions

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION:

High School Diploma, Associates Degree preferred or equivalent combination education and experience.

YEARS OF

EXPERIENCE:

One to three years' experience in Patient Placement or Bed Booking. Must have/gain…