Access Associate - Part Time Night - Sam Hospital

*** Access Associate – Good Samaritan Hospital *

Make a difference every day as an Access Associate at Tri Health Good Samaritan Hospital. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment. This team member will serve as an associate supporting the Labor & Delivery, Admitting, and Emergency Department registration teams in addition to managing the admissions board and obtaining signatures for CMS compliance.

We offer career growth opportunities, a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked.

** Requires 2 weeks of Day paid training in Norwood (24-30 hrs/week)
** Apply today and grow your career with a team that truly values you.

Location:

Good Samaritan Hospital, 375 Dixmyth Ave, Cincinnati, OH, 45220 (Use the "Apply for this Job" box below)./B0

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• Part-Time 20 hours per week
• Night shift
• Holiday rotation

• For part-time, there is a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page page

Performs Scheduling or Registration functions in a timely and accurate manner: working with TH ancillary departments to coordinate care and communicate with patients and physicians/offices to obtain information necessary to schedule and/or register patients. Provide excellent customer service and answer patient questions and resolve issues. Collect of copays, standard deposits and deductibles. SCHEDULING: schedule physician ordered tests in accordance with department guidelines;

correlate medical diagnosis with ordered tests/procedures for medical necessity purposes that is required to receive reimbursement. REGISTRATION: educate patients on TH required legal compliance paperwork and provide financial triage (can properly direct patient with financial questions and explain concepts of insurance).

• High School Diploma or GED Degree or GED (Required)
• 1 - 2 years experience Customer Service (Required)
• Ability to operate multiple computer applications
• Excellent verbal and written skills
• Typing speed of 35 wpm
• Medical terminology required within first year of employment if not already taken

• Ability to adapt to a dynamic work flow, appropriate volume of phone calls/registrations per hour and other identified departmental targets.
• Accuracy.
• Follows regulatory and departmental policies for collection of data, patient safety and point of service collections.
• Follow scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co-workers.

• Bending -
• Climbing
  - Rarely
• Concentrating
  - Consistently
• Continuous Learning
  - Consistently
• Hearing:
  Conversation
  - Consistently
• Hearing:
  Other Sounds
  - Consistently
• Interpersonal Communication
  - Consistently
• Kneeling
  - Consistently
• Lifting