More jobs:
Concierge
Job in
Cincinnati, Hamilton County, Ohio, 45202, USA
Listed on 2026-02-25
Listing for:
Pyramid Global Hospitality
Full Time
position Listed on 2026-02-25
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services
Job Description & How to Apply Below
Provide prompt and professional response to all requests for services by 'finding a way' to fulfill each one, no matter how large or small.;
Communicate with all guests prior to their arrival, customizing their overall experience before and during their stay.;
Coordinate with the Front Office and Housekeeping teams to ensure that all pre-arrival and special requests are completed to go beyond guest satisfaction.;
Create guest profiles and update information as necessary in ALICE.;
Replenish and review the current inventory of brochures, pamphlets, guides, and directories to be informed of all Cincinnati area events.
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