Turndown Attendant; PM Room Attendant

Fidelity Cincinnati Cincinnati, OH 45202, USA

Pay or shift range: $16.50 USD to $20 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

What you'll do:

• Prepare guest rooms for the night to include turning down the bed linen, closing curtains, placing amenities, etc.
• Clean guest rooms and common areas according to standard operating procedures and as assigned by your supervisor
• Stock housekeeping carts with all necessary supplies including linen, cleaning rags, and guest room amenities
• Complete turndown services to all in-house guest rooms in accordance with hotel standards
• Complete any guest requests in a timely fashion
• Maintain cleanliness of guest corridors and back of house throughout the shift
• Maintain organization of storage areas and replenish supplies as needed
• Assist with responsibilities and duties of laundry services during need periods
• Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Assist in the implementation of special projects
• Possess knowledge of all guest services and amenities
• Greet all guests in close proximity and make each feel important by providing a genuine welcome
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Who you are:

• You have a high school diploma or general education degree preferred.
• Previous guest service and/or housekeeping experience preferred
• You can interpret standard operating procedures, safety, and sanitation instructions.

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• 401K matching
• Paid holidays
• Discounts at our shops, hotels + local partnerships

We are an equal-opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.