Houseperson - Cincinnati Hotel

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

A houseperson maintains the cleanliness and appearance of the hotel, while providing customers with quality service in a timely and friendly manner.

• Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
• Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, signage, entrance and alleyways.
• Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks).
• Clean and maintain the back of the house area.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Greet each guest you see with “Good morning” or (afternoon, evening).
• Quickly respond to guest requests in a timely and friendly manner.
• Follow procedures for entering and leaving guest rooms.
• Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a “lost and found” item with the date, where it was found, description of the item, and finder’s name.
• Receive and sort all articles by kind, color and degree of soil and inspect all laundry and linens, recording damaged or stained items.
• Monitor and operate computer‑driven washers and dryers according to recommended capacity and manufacturer guidelines.
• Operate linen feeder, table linen, and ironing machines.
• Monitor and control supplies, minimize waste and report all discrepancies to supervisor.
• All other duties as assigned by supervisor.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

• Stand, walk, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. Sit occasionally.
• Regularly lift and/or move up to 10–15 pounds, frequently 20–30 pounds, occasionally more than 35 pounds.
• Occasionally work with cleaning fluids and solvents and must operate hand tools, including vacuum cleaners and carpet extractors, and have ability to reach 2 feet above head.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position:
Houseperson

Number of Openings: 1

Hiring Manager(s):
Jacob Mann, Tineka Sinclair

Req Number: HOU-26-00012

Location:

21C Cincinnati

This position is currently accepting applications.