Bar Manager

Overview

The Bar Manager at The Chase Rooftop Bar, Moxy Cincinnati Downtown, leads a vibrant and energetic team to deliver a high-energy, guest‑focused experience that reflects both Moxy’s playful spirit and the elevated ambiance of The Chase.

• Guest Experience & Service
  • Create an upbeat, welcoming environment that captures the essence of both Moxy Hotels and The Chase Rooftop Bar.
  • Engage with guests to build rapport, ensure satisfaction, and promote repeat visits.
  • Manage high‑volume service periods with energy and professionalism.
  • Support creative beverage programs, themed events, and rooftop activations that attract both locals and hotel guests.
  • Maintain Moxy’s signature fun and friendly service tone in every interaction.
• Team Leadership
  • Supervise and inspire the rooftop bar team to deliver excellent service and uphold brand standards.
  • Provide hands‑on training in mixology, service etiquette, and safety protocols.
  • Schedule, coach, and mentor bartenders to maximize performance and morale.
  • Lead by example — fostering teamwork, positivity, and accountability.
• Operational & Financial Management
  • Oversee all rooftop bar operations, including opening/closing procedures, cash handling, and sales reporting.
  • Monitor inventory, control costs, and coordinate orders to maintain consistent product availability.
  • Track performance metrics such as sales goals, labor costs, and guest satisfaction scores.
  • Assist with developing creative promotions to boost revenue and enhance guest engagement.
• Compliance & Safety
  • Ensure full compliance with Ohio liquor laws, health regulations, and Moxy brand standards.
  • Maintain cleanliness and safety throughout the rooftop bar and storage areas.
  • Implement responsible alcohol service practices and monitor staff adherence.
  • Identify and resolve potential safety issues promptly.

• 2–3 years of bar or hospitality experience, with at least 1 year in a supervisory role.
• Strong mixology and beverage management knowledge, including craft cocktails and wine.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, high-energy rooftop environment.
• Must be comfortable working evenings, weekends, and holidays.
• Responsible Beverage Service certification preferred (TIPS, Serv Safe Alcohol, or equivalent).