Bellman, Hospitality ​/ Hotel ​/ Catering

Position Overview

We are looking for a highly motivated individual to join our Guest Services team as a Bell Attendant. The ideal candidate uses an engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel, the Bell Attendant assists with the unloading of guest luggage and provides a source of knowledge for the guest about the hotel, its amenities, and the local area as they assist the guest to their room.

• Provide exceptional customer service by being engaging and taking sincere interest.
• Interacts with all guests.
• The bell person/guest services attendant will welcome each guest to our hotel.
• When guests arrive by motor vehicle, open their door as you welcome them to the resort/hotel.
• Escort and orient the guest to the front desk for check‑in.
• Upon check‑in, escort the guests and their luggage to their room, explaining our amenities and fun facts they should know.
• Work together with other attendants to ensure each guest has a personalized experience and will "dive" to open the door for all guests.
• Assist lobby attendant in keeping entrance area clean and organized.
• Be the difference with all guests and employees and do more than the norm.

• At least one year in a customer service role with high guest interaction.
• Hospitality industry experience is a plus.
• Ability to solve problems when they arise.
• Ability to work in a team environment is a must.
• Pleasant and helpful personality.
• Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
• A strong desire to make an impact on other people.
• An outgoing and engaging personality.
• Excellent verbal communication skills.
• Ability to work in a fast‑paced setting.
• Ability to stand for the duration of the shift.
• Must be available to work various shifts including weekends and holidays.

Compensation: $12.00 plus tips.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.