Houseperson

Fidelity Cincinnati, Cincinnati, OH 45202, USA

• Pay or shift range: $16.50 USD to $20 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

• Maintain inventory of linens, cleaning supplies, and guest amenities to ensure adequate supplies in accordance with established par levels and time frames.
• Replenish housekeeping carts throughout the shift with all necessary supplies.
• Remove linen and trash from all vacated guest rooms proper to room attendant service.
• Complete any guest requests in a timely fashion.
• Maintain guest corridor and back of house cleanliness throughout the shift.
• Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals.
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Assist in the implementation of special projects.
• Possess knowledge of all guest services and amenities.
• Greet all guests in close proximity and make each feel important by providing a genuine welcome.
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary.
• Maintain a high level of cleanliness, sanitation, and safety in the work area.

• You have a high school diploma or general education degree preferred.
• Previous guest service and/or housekeeping experience preferred.
• You can interpret standard operating procedures, safety, and sanitation instructions.

• Up to 3 weeks paid time off annually.
• 50% off discount at most New Waterloo restaurants.
• 401K matching.
• Paid holidays.
• Discounts at our shops, hotels + local partnerships.

New Waterloo is an equal‑opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.